Sometimes a Go cardless Xero reconciliation issue occurs when payment from a customer may come in twice through GoCardless and you then have to return a payment to the customer.
Aside from the embarrassment of this happening, you have to deal with this in xero.
What to do in Xero with a GoCardless Xero reconciliation issue
Once the return of the duplicate payment is made through your ordinary bank account, you need to reconcile this payment as a transfer to the Go Cardless account and then click ‘Mark as Reconciled’ in the Go Cardless account.
Match a GoCardless direct debit form with a contact
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